Refund policy

Change / return policy

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Change and return
Our policy of return lasts 14 days. If over 14 days have passed from buying, unfortunately we cannot offer you a refund or change.

Returned items must be unused. We do not accept returned items worn, damaged, washed, lacking label or altered in any way.

Refunds (if applicable)
Once the article is received and checked, we will contact you to inform you of the approval or rejection of your refund.
If approved, the refund will be executed and a credit will be automatically applied to the original payment method, within 10 days.

Late repayments or missing
Please contact us at info@pinkblackdonna.net or send us a message to whatsapp at number 3921412315

Change (if applicable)
We replace the articles if at the time of delivery they are: defective, damaged or if the head size is not good. Send us an email to info@pinkblackdonna.net or a message on whatsapp 3921412315

Shipment
To return the product, contact us:
- Whatsapp 3921412315
- mail info@pinkblackdonna.net
and ship to: Via Marchese di Roccaforte, 14 - Palermo - 90143

In the event of a change or return the shipping costs are charged to the customer.