Terms of service

General contract conditions, customer information

1. Scope of application
2. Conclusion of the contract
3. Straight of withdrawal
4. Return policy (voluntary withdrawal)
5. Payment prices and conditions
6. Delivery and shipping conditions
7. Legal conformity guarantee
8. Applicable law, competent hole

1) Scope of application
1.1 These General Contract Conditions (hereinafter "General Conditions") of Pinkblack (hereinafter "Seller"), apply to all contracts stipulated by a consumer or a professional (hereinafter "customer") with the seller, With reference to the goods and / or services for sale at the seller's online store. These conditions exclude the application of proper provisions of the customer, unless otherwise agreed.

1.2 Pursuant to these General Contract Conditions, for "Consumer" means any natural person who concludes a legal store for purposes that do not fall within the framework of its commercial or professional activity. For "professional" means any natural or legal person or companies of persons with legal personality that, in concluding a legal store, acts due to purposes attributable to its commercial or professional activity.

2) Conclusion of the contract

2.1 The descriptions of the products present in the seller's online store constitute binding offers from the seller.

2.2 The customer will be able to accept the offer using the order form on the seller's online store. In the event that the order is carried out through the online order form, after entering the personal data, the customer, by clicking on the completion button the order at the end of the purchase procedure, provides legally binding acceptance of the Contract offer in relation to the goods contained in your cart.

2.5 Before the binding order of the order through the seller's online order form, the customer will be able to correct their data at any time via the normal mouse and keyboard functions. Furthermore, before the binding transmission of the order, all the data will be displayed in a confirmation window, where they can still be modified using normal mouse and keyboard functions.

2.6 If the customer acts as a consumer, the only language available for the stipulation of the contract is Italian.

3) Right of withdrawal
3.1 Consumers have the right to exercise the right of withdrawal.

3.2 For more information on the right of withdrawal, consult the relevant information.

4) Return policy (voluntary withdrawal)
4.1 For all purchases on Pinkblack, the term of the withdrawal period is 14 days, from the date of delivery of the Order

- Returned items must be unused. We do not accept returned, damaged, washed or altered items in any way.
- We do not accept returned items that have been returned directly from you without first consulted them. Make sure you check the returns with our staff before.

4.2 In case of exercise of the right of volunteer withdrawal, the refund takes place on the account used to make the payment. In case of payment by credit card , Postepay or PayPal, the figure will be reimbursed respectively on the Postepay credit card or on the PayPal account used.

4.3 The right of withdrawal established by law does not affect compliance with our additional rules provided contractually for voluntary withdrawal and remains completely independent of them. Until the deadlines are expired for legal rights of withdrawal, the legal conditions are applied only. The right of withdrawal (volunteer) established by contract also does not limit the consumer's legal guarantee rights, which remain fully in force.

5) prices and conditions of payment
5.1 Unless otherwise indicated by the seller in the product description, the prices indicated by the seller are final prices and including taxes applicable according to the law. Any shipping costs and additional delivery will be indicated separately in the descriptions of the respective products.

5.2 Expeditions in external countries to the European Union, European countries and minor islands, could involve additional specific costs to be paid by the customer.

5.3 The customer has several payment possibilities available, illustrated on the seller's website. The customer will be required to report, during the order procedure, which payment method intends to make use.

5.4 Unless the customer decides to make use of the marking option, the balance must be paid to the stipulation of the contract.

5.5 If the customer opts for payment with "PayPal", payment will be managed through the PayPal (Europe) S.A R.L. ET CIE, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, under the conditions of use PayPal can be consulted on the site https://www.paypal.com/de/webapps/mppp/ua/USERREGREAMENT-FULL. This presupposes among other things that the customer will open a PayPal account or is already in possession.

6) delivery and shipping conditions
6.1 The goods are shipped by shipper to the address indicated by the customer. The order is processed by taking into consideration the shipping address indicated. Notwithstanding what is indicated, if payment has been chosen with PayPal, the delivery address indicated by the customer at the time of payment with Paypal has been chosen.

6.2 If the courier returns the goods to the seller following impossibility of delivery to the customer, the costs of the shipment did not success will be charged to the customer.

6.3 The customer's withdrawal is not envisaged.

7) Legal conformity guarantee
7.1 The planned rules of law apply in cases of guarantee for vices of the selling thing.

8) Applicable law, competent hole
8.1 If the client acts as a consumer pursuant to paragraph 1.2, for all legal relationships between the contractors, the Italian law applies, excluding the United Nations Convention on the international sale of goods; The only competent hole for all disputes arising from this contract is that of the client's place of residence.

We are not arranged or obliged to participate in a resolution procedure for disputes with any consumer arbitration authority.


Scalapay: If you buy with ScalaPay you immediately receive your order and pay in 3 installments. Take note that the installments will be transferred to incrementor springs.


Emanuele Green

VAT number: 06226550827

Via Marchese di Roccaforte, 14 - 90143 Palermo

Email: info@pinkblackdonna.net